Last updated: Monday, April 21, 2025
Welcome, and thank you for using Apphive Inc. to build your mobile-application project. This Legal Notice constitutes an agreement between the User and APPHIVE Inc. (hereinafter, "APPHIVE") and governs the content and use of APPHIVE's services on the website www.apphive.io.
1. User Acceptance of the Terms
Using the Services constitutes full and unconditional acceptance of this agreement. The User may only use the Services if they:
APPHIVE provides access to various online services including, but not limited to, contact-form inquiries, newsletter subscriptions, online payments, editorial and personalized content, among others.
The Service is available only to persons aged 13 or older. Minors between 13 and the age of majority in their jurisdiction may use the Service only under the supervision and express, verifiable consent of a parent or legal guardian.
We reserve the right to deny access to any person or entity and to modify eligibility criteria at any time.
IMPORTANT: USING THE SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT. IF YOU DISAGREE, YOU MUST STOP USING APPHIVE.
2. Use of Apphive
3. Account Information and Security
4. Intellectual Property
5. Your Content and Licenses
APPHIVE claims no ownership over the text, files, images, photographs, videos, sounds, or musical works (collectively, "Your Content") that you upload to or through the Services.
However, by uploading Your Content, you grant APPHIVE a non-exclusive, worldwide, revocable, sublicensable, transferable, royalty-free license limited to operating and improving the Services. This license covers technical actions such as storage, reproduction, reformatting, translation, indexing, or any other technical process for continuous service improvement.
You represent and warrant that Your Content does not:
i. Infringe intellectual-property or other rights of third parties (including APPHIVE);
ii. Violate applicable laws or regulations, including export and privacy laws;
iii. Contain offensive, harmful, misleading, defamatory, obscene, or illegal elements;
iv. Compromise the security of your account or that of third parties;
v. Seek personal or security information from other users;
vi. Attack or interfere with networks or systems, or attempt unauthorized access to passwords or data;
vii. Run unauthorized automated processes (spam, bots, etc.);
viii. Use scraping or crawling techniques to extract data;
ix. Store or copy Service content without permission;
x. Decompile or reverse-engineer APPHIVE's source code or operation.
APPHIVE may be used only to reproduce non-copyrighted materials or materials for which the User holds legal rights or permissions. Any attempt to modify, decompile, or create derivative works is prohibited unless expressly permitted by law.
6. Templates
7. Apphive Community
The APPHIVE community fosters collaboration among mobile-app developers of all experience levels. Though organized via the website, the community is built by active user participation.
8. Partner Program
The Partner Program allows agencies and freelancers to earn income by developing applications with APPHIVE. APPHIVE is neither party to nor responsible for contracts between Partners and their clients.
Key conditions:
9. Service Cost
Creating an account grants the User tools to build mobile apps without coding, including reusable elements such as images, icons, screens, functions (e.g., GPS, databases, links), and full components.
These Services are available for personal or commercial use, privately or publicly, according to the chosen plan.
10. Plans and Fees
10.1. Legacy Users
Users registered before January 15, 2025 retain their rates while the subscription remains active:
Once canceled, reactivation of the same plan is not guaranteed.
10.2. New Users
Users registered after January 15, 2025:
10.3. Publishing and Viewing
10.4. Inactivity and Deletion
10.5. Consequences of Non-Payment
Canceling or interrupting a plan entails limitations:
APPHIVE reserves the right to modify prices and conditions with prior notice in accordance with applicable law.
10.6. Automatic Renewal
By providing a payment method during the free-trial period, you expressly authorize APPHIVE to charge USD 69 at the end of the seventh day of the trial and every subsequent month until you cancel.
11. Cancellation and Refund Policy
By accepting these Terms and making any payment, the User acknowledges that they have read, understood, and expressly accepted APPHIVE's cancellation and refund policy.
11.1. Annual Plans
After this period, no refunds will be issued under any circumstances, regardless of usage or project progress.
Refund requests are valid only via email to support@apphive.io from the registered account. Requests through other channels (social media, forms, calls, etc.) are invalid.
11.2. Monthly Plans
11.3. Subscription Cancellation
12. Modifications, Cancellation, Suspension, and Termination of Services
Service provision is considered indefinite unless stated otherwise in these Terms or in individual agreements with the User.
APPHIVE reserves the right to modify, suspend, or terminate access to the Portal or its Services at any time and without notice, without generating any right to compensation.
12.1. Cancellation by the User
12.2. Effects of Cancellation
12.3. Suspension or Termination by APPHIVE
APPHIVE may suspend or cancel User access if it detects:
In such cases, APPHIVE may modify, interrupt, or delete services without notice and without liability.
13. Fees, Billing, and Refund Policy
13.1. Fees and Billing
13.2. Store Publishing
To keep an app published on Google Play or App Store, the User must maintain an active plan. In case of non-payment:
13.3. User Responsibility
The User is responsible for:
13.4. Plan Specifications
Resources purchased are assigned per project (not per individual app). Apps within the same project share storage, bandwidth, and functional resources.
13.5. Refund Policy
By making payment, the User accepts this policy and waives future disputes, including bank chargebacks.
14. Dispute Resolution
To resolve any dispute between the User and APPHIVE in the most efficient and cost-effective manner, both parties agree that all controversies arising from these Terms will be settled by binding arbitration under the applicable arbitration rules, unless otherwise required by mandatory law.
This arbitration agreement covers all claims related to these Terms, regardless of their legal basis (contract, tort, statute, fraud, etc.) and whether they arise during or after termination of Service use.
WAIVER OF JURY TRIAL AND CLASS ACTIONS: By accepting these Terms, the User and APPHIVE expressly waive the right to a jury trial and to participate in class or representative actions.
However, the User may reject this binding-arbitration clause by notifying support@apphive.io in writing within 30 calendar days of accepting these Terms. In such event, disputes will be resolved in the competent courts.
This agreement does not limit either party's right to:
15. Access to and Use of Portal Content and Services
The User acknowledges that all intellectual property related to the Portal and APPHIVE Services—including information, software, music, images, graphics, video, text, and other materials—belongs to APPHIVE or its licensors.
The User agrees to use the Services in accordance with applicable law, ethical standards, public order, and these Terms. Specifically, it is prohibited to:
The User accepts sole responsibility for assessing risks associated with content posted or shared within APPHIVE and acknowledges they cannot rely solely on available content without their own verification.
16. Links and Use of Other Sites
APPHIVE may include links to third-party websites via buttons, banners, or other means solely to facilitate User access to such resources.
APPHIVE is not responsible for:
Use of these links is the User's sole responsibility.
17. Complaints
If APPHIVE receives a complaint regarding:
The complaint must be sent to support@apphive.io.
APPHIVE will notify the User via the email registered on their account. The User will have 10 calendar days to respond directly to the complainant.
If no response is received within the stated period, and only if there is a court order or request from a competent authority, APPHIVE may disclose the User's identity and contact data to the complainant. Lack of response will be deemed tacit consent to such disclosure under applicable legal terms.
18. Privacy
Personal information the User provides to APPHIVE through the Service is governed by APPHIVE's Privacy Policy, available from any page of the portal.
The User is responsible for keeping their username, password, and confidential information secure, as well as for all activities carried out from their account. Unauthorized use must be reported immediately via support@apphive.io or the phone numbers listed at: www.apphive.io.
APPHIVE is not liable for losses or damages arising from unauthorized account use.
19. Indemnification
The User agrees to indemnify and hold harmless APPHIVE, its affiliates, agents, and employees from any third-party claim, demand, or legal action arising from:
Legal notices must be directed exclusively to support@apphive.io. Communications sent elsewhere are invalid.
20. Limitation of Liability
APPHIVE shall in no event be liable for indirect, incidental, special, punitive, or consequential damages—including lost profits, business interruption, or data loss—even if advised of the possibility of such damages.
This limitation applies to the maximum extent permitted by law, except in cases of willful misconduct or gross negligence.
21. External Providers
APPHIVE uses Firebase as a hosting provider; service availability is subject to Firebase's Service Level Agreement (SLA).
APPHIVE may cooperate with third parties (APIs, web services, tools) to expand platform functionality. These services are subject to their own policies, terms, and conditions, which the User must accept to use them.
APPHIVE is not responsible for failures, costs, or incidents arising from the use of such third-party services. Any connection to external platforms via API is solely the User's responsibility.
22. Jurisdiction and Governing Law
Any dispute not resolved through negotiation will be settled exclusively by binding arbitration under the United States Federal Arbitration Act (FAA), unless local law provides otherwise.
The User expressly waives the right to trial before a judge or jury and to participate in class actions. Arbitrator decisions are final and binding and may be enforced by any competent court.
23. Modification of the Terms
APPHIVE reserves the right to modify these Terms at any time. In case of material changes, the User will be notified by email.
Continued use of the Services constitutes acceptance of the modified Terms. Modifications enter into force:
(i) upon continued use after notification, or
(ii) 30 days after publication, whichever occurs first.
24. Contact
For questions or support, the User may:
APPHIVE reserves all rights not expressly granted herein.
APPHIVE, INC. (hereinafter APPHIVE) provides this Privacy Notice to inform you that we are responsible for the collected personal data and the privacy rights of people who use APPHIVE services, based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility.
This Privacy Notice applies to all APPHIVE websites that have links to it. It also applies to the products and services provided by APPHIVE through said websites, our mobile applications and the applications published by APPHIVE. This Privacy Notice does not apply to any of our websites, products or services with a separate privacy policy.
AVAILABLE MEANS OF COMMUNICATION
APPHIVE has appointed a person in charge of the protection of personal data, who has to comply with said protection and enforce it within the organization.
If you have any questions or concerns about our privacy practices regarding your personal information, you may contact our Data Protection Officer by sending an e-mail to support@apphive.io or by writing to: 651 N. Broad Street, Suite 206, Middletown, DE 19709, USA
Your personal data will be used for the following purposes:
a) To contact you (for example, via e-mail) about the products you have downloaded and the services to which you have registered, changes to this Privacy Policy, changes to the Terms and Conditions of services or important notices;
b) To keep you informed about new products and services, upcoming events, offers, promotions and other information that we believe will be of interest to you;
c) To request that you participate in surveys or to request comments about our products and services;
d) To set up and maintain your account, and to do everything necessary to provide our services.
e) To monitor and prevent problems, and to improve our products and services;
f) To provide support and customer service.
g) To detect and prevent fraudulent transactions and other illegal activities, report spam and protect the rights and interests of APPHIVE, its third-party users and the public;
h) To update, expand and analyze our records, identify new customers and provide products and services that may be of interest to you;
i) To issue invoices.
APPHIVE, for the purposes indicated in this Privacy Notice, can collect your personal data in different ways: when you provide them to us directly, when you visit our website and when we obtain information through other sources allowed by law.
A. Information you provide.
i. Account registration: when an account is registered to access one or more of our services, we request information such as your name, contact number, e-mail address, company name and country to complete the account registration process. You will also be asked to choose an individual username and password to access the created account.
ii. Payment process: when you buy a service we ask for your name, contact information and credit card, debit card, pay pal information or other payment account information. When you send your card information, we store the name and address of the cardholder, the expiration date, the last four digits of the credit or debit card number, and the card's security code, usually the 3 digits found at the back of the card. We do not store the full credit card number. For a faster processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format on the secure servers of our Service Providers.
iii. Conversations: We may record, analyze and use your conversations with APPHIVE, including e-mail, telephone and chat conversations with our sales and customer service professionals.
B. Information authomatically collected by APPHIVE.
i. Information on browsers, devices and servers: when you visit our websites, we collect information that browsers, mobile devices and servers make available, such as the Internet protocol address, browser type, language preference, time zone, URL, date and time of access, operating system, manufacturer of mobile devices and mobile network information. We include said information in our log files to understand more about the visitors of our websites.
ii. Information through our own cookies and tracking technologies: we use temporary and permanent cookies to identify the users of our services and improve the user experience. We incorporate unique identifiers in our downloadable products to track their use. We also use cookies, tags, scripts and other similar technologies to identify visitors, track browsing on the website, collect demographic information about visitors and users. We only use source cookies and do not use third-party cookies or other third-party tracking technologies on our websites.
iii. Information on application records: We collect information about the use of our products, services and mobile applications from application records and internal analysis tools. This information includes: name of the project, multimedia files (logos, images, videos), content, user data, database and information related to the user's activity on the platform, as well as the information generated to offer a good user experience.
iv. Information through forums or frequently asked questions: any information provided by the user in those areas can be read, compiled and used by other people who access them. In any case, we recommend that you do not publish any information (or use any publication system to publish the information) that you do not want to be made public on these platforms.
v. Information from location. When you add geolocation features to your app this information can be stored in our servers to allow to test the app functionality, and you are always free to delete, edit or change it.
APPHIVE does not transfer data without your consent, it will only be transferred in the following cases:
i. APPHIVE and/or its affiliates and/or suppliers (hereinafter referred to as Suppliers) may provide services and technical support to our services and users, therefore, access to your data may be provided for the provision of said services so they can (i) identify, analyze and solve errors, (ii) manually verify the e-mails reported as spam, or (iii) manually verify the images. APPHIVE will ensure that access to the data is restricted to specific persons authorized by APPHIVE. Suppliers may have access to shared data for topics related only to technical assistance or to import data to our products or services. The Suppliers will be informed about the policies in this Privacy Notice and will commit to guarantee the privacy policies on the data to which they have access.
ii. Some of our products or services allow you to collaborate with other users or third parties. Starting a collaboration can allow other collaborators to see some or all of your profile information.
iii. APPHIVE may disclose personal information and data to a third party if there is a possibility that such disclosure is necessary to prevent fraud, investigate any suspicious illegal activity, enforce our agreements or policies, or protect the safety of our users.
iv. APPHIVE may disclose personal information and personal data when required by a competent judicial authority.
APPHIVE will save your account data as long as you choose to use the APPHIVE Services. Once you cancel your user account, your data will eventually be removed from the active database on the next cleanup by APPHIVE, which is carried out every 6 months. The data deleted from the active database will be removed from the backup copies after 3 months.
Any competent authority may require APPHIVE, and the latter will be bound to abide by said instruction, to preserve or disclose your personal information and data in order to comply with any legal requirement, regulation, legal process or applicable governmental request, or even by issues of national security.
Our products and services are not intended for people under 18 years old. APPHIVE does not collect personal information from children under the age of 18 years. If APPHIVE perceives that a child under the age of 18 has provided us with personal information, we will take steps to eliminate that information. If you believe that a child under the age of 18 has provided us with personal information, write to support@apphive.io with the details and APPHIVE will take the necessary steps to eliminate the information we have about the child.
APPHIVE, for the management of personal data security, implements administrative, technical and physical security measures necessary to prevent unauthorized access, use, modification, disclosure or destruction of the collected information. If you have any questions regarding the security of your data, you can contact support@apphive.io.
Each time the user provides data to APPHIVE such as passwords, credit card numbers, personal data, etc., APPHIVE will take reasonable measures to protect said information and establish a secure connection on our Website. APPHIVE employs standard technology known as Secure-Socket-Layer (SLL) to protect the transmission of payment information on the website. You can see it in the address bar in your browser window. When you access a Website protected by SSL, the first characters of the address will change from "http" to "https".
You have the right to access your personal data in our possession and know the details of their treatment, as well as to correct them if they are inaccurate, incorrect, incomplete or outdated; you also have the right to cancel them if you consider that they are not required for any of the purposes indicated in this Privacy Notice or if they are being used for non-consensual purposes or if you have terminated the contractual or service relationship or oppose the processing thereof for specific purposes:
Access right: the right to access (and obtain a copy of, if necessary) the categories of personal information we have about you, including the source of information, the purpose and period of processing, and the persons to whom the information refers.
Rectification right: right to update the information we have about you or to correct any inaccuracy. Depending on the purpose for which we use your information, you may give us instructions to add supplementary information about you in our database.
Cancellation right: You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Processing restriction right: the right to request that the use of your information be restricted under certain circumstances.
Opposition right: right to object to the use of your information under certain circumstances, such as the use of your personal information for direct marketing.
You can stop receiving messages by e-mail or by other means by following the steps below:
- Send an e-mail to the Personal Data Protection Officer at the e-mail address: support@apphive.io, informing of your desire to stop receiving messages by the means you request.
- The Personal Data Protection Officer will reply to the sender's e-mail address within a period not exceeding 15 (fifteen) business days.
- Immediately after receiving the response from the Personal Data Protection Officer, you will stop receiving messages by the means you requested.
To exercise your rights of access, rectification, cancellation and opposition, you must submit a written request in the address located in 651 N. Broad Street, Suite 206,
Middletown, DE 19709, USA directly with our Personal Data Protection Officer or, through our e-mail address: [support@apphive.io] in a Word document, (.doc format). The request must contain the following requirements:
- Your name, address or communication means to reply to your request.
- Your official identification or documents that prove your identity, or where appropriate, the legal representation of the owner.
- The clear and precise description of the personal data regarding which you seek to exercise any of the rights.
- Any other element or document that facilitates the location of your personal data.
In case of requesting access to personal data, you must also indicate, in addition to the aforementioned requirements, a clear and precise description of the personal data to which you wish to have access.
If you request the rectification of personal data, you must also indicate the clear and precise explanation of the personal data that you wish to have rectified, as well as any document that justifies said rectification.
In case of requesting the cancellation of personal data, in addition to the aforementioned, you must specify the data that should be canceled and, if possible, the purpose for which your personal data are processed.
In case of an opposition request to the processing of your personal data, you must indicate in addition to the aforementioned, the reasons why you object to the handling.
We reserve the right to make modifications or updates to this Privacy Notice at any time, to reflect new legislations, internal policies or new requirements for the provision or offering of our services.
These modifications will be available through the following means:
- On our website: www.apphive.io
- We will send them to the last e-mail address you provided.
If you believe that your right to protection of personal data has been infringed by any conduct of our employees or by our actions or responses or presume that in the handling of your personal data there is a violation, you have the right to file a complaint with the corresponding supervisory authority, which will depend on the competent authority in each country.
APPHIVE, in its mobile application, can request special background geolocation access permissions even when the application is not in use, in order to demonstrate the use of this functionality at the time of application creation. This data is stored on https://editor.apphive.io and can be deleted by the user themselves by accessing the website.
The data is used exclusively for testing purposes within the application and may include the user's latitude and longitude, even when the application is in the background and not in use, and will be strictly stored for testing within the application.
The same privacy policy of Apphive Inc. applies to the handling of this special data.
