Apphive2.0
Support

We're here to help

Get the help you need from Apphive support — plus the resources to learn fast and build with confidence.

Support hours
Monday to Friday, 9:00 a.m.–6:00 p.m.
Mexico City time (CST)

Support

What support covers

Direct support focuses on the platform itself — so you can keep building without getting stuck.

Apphive editor

New features, bug reports and how the editor behaves while you build.

Apphive performance

Stability, security and performance of the platform and your apps.

Your payments

Your account, plan configuration and billing questions.

FAQs

Quick questions — we point you to the right resource to keep you moving.

Support tickets

Priority handling for paid and monthly plans, per our Terms & Conditions.

Out of scope

Custom app logic and design guidance, and step-by-step instructions for building your specific app, aren't covered by direct support — but the resources below are built exactly for that.

Feedback

Report a bug or suggestion

Found something off, or have an idea to make Apphive better? Write to us directly and we'll take a look.